Limits
There is a 500 hourly email limit per domain
this limit is also applied towards mailman.
If you send over this amount in any hour
most of the e-mails will bounce back with
a undeliverable error.
Many of our servers have a 60 pop checks
per hour limit per e-mail address. If
you go over this you're likely to get a wrong
password error message saying login incorrect.
Just wait an hour and it will automatically
unlock you. to prevent this from happening
again make sure to disable auto checking
or at least set it to something higher such
as 10 minutes.
Any mailing list larger than 5,000 will
require a semi dedicated or dedicated hosting
solution from us. Note: dividing one large
list into smaller lists to get below this
limit is not allowed.
Mailing Lists Rules
1. Anytime you're sending a message no matter
how large your e-mail list is you must throttle
it. We recommend you throttle it to
at the very least sending 1 email every 6
seconds. If the mailing list software you're
using does not allow you to throttle you
must switch to something else. We recommend
phplist which can be found in your control
panel under fantastico. If you do not throttle
and you try sending let's say 500 emails
the server will try sending all 500 in 1
second which is not possible. This will cause
the server load to go very high and for the
entire server to be sluggish until this process
is completed. It is our job to keep the server
up and running without being sluggish. Anyone
who causes the servers load to go high will
be suspended and the process will be terminated.
If you choose not to throttle you will most
likely be suspended for crashing the server.
2. Any mailing list over 900 emails is only
allowed to be sent to during off-peak times
to prevent high server loads. Off peak times
qualify as all day Saturday and Sunday, and
1am - 8 am eastern time M-F.
3. You are not allowed to mail to a mailing
list you were given or purchased. This is
spamming because they never agreed to you
personally sending them mail. We do not care
how you justify it. This is spam and will
result in termination of the offending account.
4. Any unsolicited e-mail being sent will
result in termination of the offending account.
We take a zero tolerance stance against sending
of unsolicited e-mail.
5. Any mailling list MUST comply with all
guidelines set forth by the United States.
These can be found at: http://www.ftc.gov/bcp/conline/pubs/buspubs/canspam.htm
6. No Direct SMTP mailers are allowed. An
example of this is DarkMailer. Any mail should
be relayed through the local MTA (localhost:25)
for further delivery by the server and not
done directly by scripts. |